Vision: To provide quality and cost effective service to our customers. 

Mission: Cost effective construction, operation and maintenance of reliable and sustainable water and sanitary sewer systems, either directly or through intergovernmental agreements, to meet the needs of our customers.

Goal: Be the most cost-effective and professional provider of high quality water and sanitary sewer service in the Denver metropolitan area.

“Cost-effective” - measured in terms of cost per single family equivalent as compared to statistics for utilities of comparable size and function.

“Professional” - measured in terms of citizen/peer perceptions.

Our Values include, but are not limited to:

1. "Service to our customers”
   • Sensitivity and responsiveness            
   • Their satisfaction is our reward
2. “Productivity”
   • Measurable goals with high expectations
3. “Fiscal Responsibility”
   • Recognition of fiduciary responsibility for the public funds
   • Emphasis on long term focus and sustainability
4. “Teamwork”
   • respect and constructive interaction - internal and external            
   • Value of diversity and individual contribution
5. “Image”
   • Customers are our priority           
   • Professional, courteous and efficient
6. “Growth and Innovation”
   • forward looking
   • striving for continuous improvement
   • encouraging creativity