Mission, Goals & Values

Vision
To provide quality and cost effective service to our customers.

Mission
Cost effective construction, operation and maintenance of reliable and sustainable water and sanitary sewer systems, either directly or through intergovernmental agreements, to meet the needs of our customers.

Goal

Be the most cost-effective and professional provider of high quality water and sanitary sewer service in the Denver metropolitan area.
  • Cost-effective: measured in terms of cost per single family equivalent as compared to statistics for utilities of comparable size and function
  • Professional: measured in terms of citizen/peer perceptions
Values
Our values include, but are not limited to:
  • Service to our customers
    • Sensitivity and responsiveness
    • Their satisfaction is our reward
  • Productivity
    • Measurable goals with high expectations
  • Fiscal Responsibility
    • Recognition of fiduciary responsibility for the public funds
    • Emphasis on long term focus and sustainability
  • Teamwork
    • Respect and constructive interaction - internal and external
    • Value of diversity and individual contribution
    • Customers are our priority
  • Image
    • Professional, courteous and efficient
    • Growth and innovation
  • Encouraging creativity
    • Forward looking
    • Striving for continuous improvement